Privacy Policy

Your Privacy Matters

We are committed to protecting your information and being transparent about how we collect, use and safeguard your data.

Last Updated: June 2026

1. About Kaizen POS

Kaizen POS is a point of sale and inventory management platform designed to help businesses manage sales, stock and receipts.

Website: www.kaizenpos.co.zw

2. Information We Collect

Account Information

  • • Name
  • • Email address
  • • Password (stored securely)
  • • Business information

Sales and Inventory Information

  • • Product information
  • • Inventory records
  • • Sales transactions
  • • Receipt information
  • • Cashier information

Technical Information

  • • Device information
  • • Application version
  • • Log files
  • • IP address
  • • Browser information

3. How We Use Information

  • • Provide and maintain Kaizen POS services.
  • • Synchronize data between devices.
  • • Improve application performance.
  • • Provide customer support.
  • • Send account verification emails.
  • • Send password reset emails.
  • • Notify users about important updates and service changes.

4. Offline Functionality

Kaizen POS supports offline operation. Data may be temporarily stored on your device and synchronized once an internet connection becomes available.

5. Email Communications

  • • Account creation
  • • Email verification
  • • Password resets
  • • Security notifications
  • • Service updates

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure or loss. However, no method of electronic storage or transmission over the internet is completely secure.

7. Sharing of Information

Kaizen POS does not sell your personal information.

  • • When required by law.
  • • To protect our rights and users.
  • • With trusted service providers that help us operate the platform.

8. Third-Party Services

  • • Email delivery
  • • Cloud hosting
  • • Database services
  • • Analytics and diagnostics

9. Data Retention

Information is retained only for as long as necessary to provide our services and comply with legal obligations.

10. Children's Privacy

Kaizen POS is intended for business use and is not directed toward children under the age of 13.

11. Your Rights

  • • Request access to your information.
  • • Request correction of inaccurate information.
  • • Request deletion of your account and associated data.
  • • Contact us regarding privacy concerns.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when published on our website.

13. Contact Information

Website: www.kaizenpos.co.zw

Email: support@kaizenpos.co.zw

Kaizen POS - Modern point of sale software designed for growing businesses, with offline sales, inventory management and WhatsApp receipts.